by admin | Feb 1, 2023 | Artificial Intelligence
Today, a wide range of banking workflows are being handled by combining process automation tools with NL, handwriting recognition, and other AI-based technologies, for use in the back-office. Compared to any human or legacy system, AI-based systems can detect fraud at...
by admin | Jan 9, 2023 | Artificial Intelligence
However, with technological advancement, deep learning-based NLP has recently brought a paradigm shift. It allows incoming callers to access information via a voice response system of pre-recorded messages without having to speak to an agent. Most IVRs utilize menu...
